Amigero

This page shows the complete, approved Amigero pricing model in English. The Dutch version is at /prijzen/, with the same amounts and terms. Both pages are currently noindex, pending the site's public launch.

Pricing: the complete model

This page gives the fully worked out Amigero pricing model with all real amounts. All amounts exclude VAT. The model depends on four factors: the size of your organization in workplaces, the number of agents, the number of admins, and the number of client organizations (tenants) under your management.

The Gero: your unit of usage

Every action Amigero completes consumes Geros. A Gero is not a technical LLM token, but a completed step your workplace takes: answering a question, running a diagnosis, or performing a fix. Amigero includes a standard Gero bundle with your agent price every month. Geros expire at the end of each calendar month with no rollover. Whatever you do not use is gone.

Gero consumption per action:

  • Answering a question or short explanation: 1 Gero
  • Diagnostic step (investigating a problem): 2 Geros
  • Fix action (for example reinstalling a driver): 3 Geros
  • Full resolution with proof report: 5 to 8 Geros
  • AI summary in Command: 2 Geros
  • AI explanation of health or anomaly: 3 Geros
  • Automatic monthly health check: about 30 Geros

Four size brackets, by number of workplaces

Your base fee depends on the total number of Windows workplaces (Amigero Station) in your organization. This is the only criterion for the base fee. There are four brackets, each with two rates: a partner purchase rate (what an MSP pays Amigero) and a direct list rate (what end clients pay, or what an MSP uses as a reference rate for pass-through billing).

Base fees per bracket (monthly)

Bracket Number of workplaces Partner purchase rate Direct list rate
Start 1 to 25 € 49.00 € 79.00
Growth 26 to 150 € 149.00 € 235.00
Scale 151 to 600 € 399.00 € 615.00
Enterprise 601 and up € 899.00 € 1,395.00

Important: the base fee is a fixed amount per month. No retroactive effect: if you grow from 150 to 151 workplaces, the base fee immediately changes to the Scale bracket, but your earlier 150 workplaces do not become more expensive.

Agent rates: tiers with no retroactive effect

The price per Windows agent works like tax brackets. Each tier has its own price, and that price applies only to agents that fall within that tier. If you add an agent, you only pay the tier price that applies to that one agent. No existing agent becomes more or less expensive because you add another.

Agent rates per tier (monthly)

Tier Workplaces in tier Partner purchase rate Direct list rate Geros included
Tier 1 workplace 1 through 25 € 5.00 € 7.75 100
Tier 2 workplace 26 through 150 € 4.00 € 6.25 100
Tier 3 workplace 151 through 600 € 3.00 € 4.75 100
Tier 4 workplace 601 and beyond € 2.50 € 3.95 100

Tier example: at 25 workplaces you pay 25 × € 5.00 = € 125.00 (partner). Add a 26th, and you do not suddenly pay € 6.25 per agent for all of them. The first 25 stay at € 5.00, only the 26th falls into tier 2: 25 × € 5.00 + 1 × € 4.00 = € 129.00. The marginal cost of that one extra agent is € 4.00.

All other pricing components

Beyond the base fee and agent rates, there are four separate, transparent components:

Admin accounts (Command access)

Component Partner purchase rate Direct list rate
Per admin account per month € 9.00 € 13.95

Tenants (client organizations)

Component Partner purchase rate Direct list rate
Per tenant (end-client organization) per month € 15.00 € 24.95

Integrations

A separate monthly price per connection. Two levels by complexity:

Type Examples Partner purchase rate Direct list rate
Standard integration TeamViewer € 29.00 € 45.00
Deep integration Datto, HaloPSA, Autotask, ConnectWise, NinjaOne € 49.00 € 79.00

Additional Gero blocks

If you structurally need more Geros than your bundle, you buy blocks of 100 Geros:

Component Partner purchase rate Direct list rate
Block of 100 Geros (monthly top-up) € 4.00 € 6.50

Summary price list

All amounts exclude VAT. This is an overview of everything together:

Component Partner purchase rate Direct list rate
Base fee Start (1 to 25 workplaces) € 49.00 € 79.00
Base fee Growth (26 to 150 workplaces) € 149.00 € 235.00
Base fee Scale (151 to 600 workplaces) € 399.00 € 615.00
Base fee Enterprise (601+ workplaces) € 899.00 € 1,395.00
Windows agent tier 1 (workplace 1 to 25) € 5.00 € 7.75
Windows agent tier 2 (workplace 26 to 150) € 4.00 € 6.25
Windows agent tier 3 (workplace 151 to 600) € 3.00 € 4.75
Windows agent tier 4 (workplace 601+) € 2.50 € 3.95
Admin account (Command) € 9.00 € 13.95
Tenant (client organization) € 15.00 € 24.95
Standard integration (e.g. TeamViewer) € 29.00 € 45.00
Deep integration (e.g. HaloPSA, Autotask) € 49.00 € 79.00
Gero top-up per block (100 units) € 4.00 € 6.50

Volume discount from 601 workplaces

From the Enterprise bracket (601 workplaces and up), four fixed discount options are available, only on the agent component (tier 4, € 2.50):

  • 5 percent discount: agent rate € 2.50 becomes € 2.38
  • 10 percent discount: agent rate € 2.50 becomes € 2.25
  • 15 percent discount: agent rate € 2.50 becomes € 2.13
  • 20 percent discount: agent rate € 2.50 becomes € 2.00

These are not open negotiations. These are the only four available discount options, you choose one and it applies.

Three full worked examples

Example 1: small MSP (2 tenants, 25 workplaces)

Assumptions: 2 admin accounts, 1 standard integration (TeamViewer), Gero usage within the bundle (no top-up).

Component Count Partner purchase rate Direct list rate
Base fee (Start) 1 € 49.00 € 79.00
Windows agents (tier 1) 25 € 125.00 € 193.75
Admin accounts 2 € 18.00 € 27.90
Tenants 2 € 30.00 € 49.90
Standard integration (TeamViewer) 1 € 29.00 € 45.00
Total per month € 251.00 € 395.55

MSP margin if you pass through the exact list rate: € 144.55 per month, 36.6 percent.

Example 2: medium MSP (10 tenants, 150 workplaces)

Assumptions: 5 admin accounts, 2 integrations (TeamViewer standard, HaloPSA deep), 3 extra Gero blocks purchased.

Component Count Partner purchase rate Direct list rate
Base fee (Growth) 1 € 149.00 € 235.00
Windows agents tier 1 (25) 25 € 125.00 € 193.75
Windows agents tier 2 (125) 125 € 500.00 € 781.25
Admin accounts 5 € 45.00 € 69.75
Tenants 10 € 150.00 € 249.50
Standard integration (TeamViewer) 1 € 29.00 € 45.00
Deep integration (HaloPSA) 1 € 49.00 € 79.00
Gero top-up (3 blocks) 3 € 12.00 € 19.50
Total per month € 1,059.00 € 1,672.75

MSP margin if you pass through the exact list rate: € 613.75 per month, 36.7 percent.

Example 3: large MSP (40 tenants, 600 workplaces)

Assumptions: 15 admin accounts, 3 integrations (TeamViewer standard, HaloPSA and ConnectWise deep), 8 extra Gero blocks purchased.

Component Count Partner purchase rate Direct list rate
Base fee (Scale) 1 € 399.00 € 615.00
Windows agents tier 1 (25) 25 € 125.00 € 193.75
Windows agents tier 2 (125) 125 € 500.00 € 781.25
Windows agents tier 3 (450) 450 € 1,350.00 € 2,137.50
Admin accounts 15 € 135.00 € 209.25
Tenants 40 € 600.00 € 998.00
Standard integration (TeamViewer) 1 € 29.00 € 45.00
Deep integration (HaloPSA, ConnectWise) 2 € 98.00 € 158.00
Gero top-up (8 blocks) 8 € 32.00 € 52.00
Total per month € 3,268.00 € 5,189.75

MSP margin if you pass through the exact list rate: € 1,921.75 per month, 37.0 percent.

Frequently asked questions

What counts as a workplace?

A workplace is any Windows computer running Amigero Station that is active under your management. This determines your bracket (Start, Growth, Scale, Enterprise) and therefore your base fee. Laptops of remote-working employees count too.

What happens if I grow or shrink during the month?

No retroactive effect. If you grow from 150 to 151 workplaces on the 15th, your base fee immediately changes to the Scale rate, but your first 150 workplaces do not become more expensive. You pay the new amount from that point on. The same rule applies to shrinking: if you become smaller, the amount decreases from your next billing period.

Do Geros really expire monthly with no rollover?

Yes. Every month you get a new, full Gero allowance. Unused Geros expire at the end of the calendar month and are not carried over to the next month.

Can I combine the discount with custom terms?

No. From 601 workplaces you choose one of the four fixed discount options (5, 10, 15 or 20 percent). You cannot negotiate the discount, and there is no separate custom arrangement alongside the discount. Choose one of the four.

Are these amounts inclusive of VAT?

No, all amounts on this page exclude VAT. The final invoice includes the applicable VAT.

How is billing handled?

Monthly only. There is no annual option, no minimum contract term, and no prepayment discount. You pay each month for that month.

What if my Gero usage is structurally high?

Then you buy extra Gero blocks. A block is 100 Geros and costs € 4.00 (partner) or € 6.50 (direct). You do this monthly as needed. Geros still expire at the end of the month.

Want to know what this means for your situation? Get started →

This page gives the complete, commercial pricing model with real amounts, aligned with the Dutch /prijzen/ page.